Real Estate CRM Software for Australian Agencies
Auto-Pull & Manage Leads from Major Portals
Campaigns & Auto Alerts on Autopilot
70+ Templates for Intelligent Automation
Mobile-First Inspection Management
What is a real estate CRM?
A real estate CRM (customer relationship management system) is the database and workflow tool an agency runs on. It keeps every buyer, vendor, landlord and past client in one place, records every call, email, SMS and inspection, and automates the follow-up that wins listings and closes sales.
Zenu is a real estate CRM built for Australian agencies. Enquiries from realestate.com.au, Domain, Homely and Allhomes land in Zenu automatically, listings upload to 15+ Australian property portals, and the same platform runs your agency website, e-marketing and sales trust accounting.
Everything an Australian agency needs in one CRM
Each capability below is part of the Zenu platform, not a paid add-on from a third party.
Contact management
Buyers, vendors, landlords, tenants and past clients in one database, with contact types, ratings, full communication history, duplicate detection and customisable fields.
Listing management
Manage every listing from appraisal through pre-listing, on market, under contract, sold and settled, with property checklists and on-market gating.
Portal uploads
Upload listings to 15+ Australian property portals, including realestate.com.au and Domain, straight from the listing record.
Portal enquiry auto-pull
Enquiries from realestate.com.au, Domain, Homely and Allhomes are captured automatically, matched to existing contacts and answered with an autoresponder.
Email marketing
Drag-and-drop newsletters, campaigns and automatic property alerts with open and click tracking.
SMS marketing
Send individual and bulk SMS from the CRM and add SMS steps to automated action plans.
Automation
Action Plans with 70+ templates automate appraisal follow-ups, pre-listing tasks, settlement reminders and sale anniversaries.
Open home and inspection management
Run open and private inspections from the mobile app, check attendees in on the spot and send vendor reports automatically.
Buyer and tenant matching
Match buyers and tenants to new listings and send property alerts as soon as a matching property is added.
Reporting and dashboards
Pipeline analytics, agent performance, closing rates and revenue forecasting, with automatic vendor reports.
Mobile app
Full CRM access on iOS and Android: contacts, listings, tasks, calendar and inspections.
Website integration
Zenu websites sync listings, agent profiles and suburb pages automatically, and every website enquiry goes straight into the CRM.
Sales trust accounting
Built-in sales trust accounting with commission calculations, designed for Australian trust account requirements. No third-party add-on needed.
Prospecting
Map-based prospecting with Prospect Live, smart call lists and propensity scoring to find likely sellers.
AML and compliance
First AML integration for AML/CTF checks, plus on-market gating so a listing can't go live until AML, authority, PPS and contract steps are complete.
AI tools
AI listing descriptions formatted for realestate.com.au and Domain, the AI Brochure Builder and AI-powered property advertising.
API
Connect Zenu to your own systems and tools with the Zenu API, alongside 50+ ready-made integrations.
Calendar and task management
Tasks, reminders and appointments in one schedule, with Google Calendar integration so your day is the same on desktop and mobile.
Connected to the tools Australian agencies use
Zenu connects with 50+ portals and tools, including realestate.com.au, Domain, Homely, Allhomes, Cotality, REI Forms Live, Realtair, ActivePipe, Inspect Real Estate, 2Apply, First AML, Xero, Google Calendar, Google Workspace and Zapier.
See all integrations →Real estate CRM pricing and free trial
Zenu's Essentials plan starts from $99 per user per month (AUD). Professional adds AI listing descriptions, Prospect Live, Listing Offers, dashboards and property checklists, and agencies with 15+ users get volume pricing. Data migration, onboarding, training and phone support are included on every plan, with no lock-in contracts. After a personalised demo, we set up a free demo account so your team can try Zenu with your own workflow.
See pricing →Switching from your legacy CRM
Our onboarding team imports your contacts, listings, notes and history from all the industry-standard real estate CRMs, at no extra cost. Most agencies are fully live within 2 to 5 weeks.
1. Demo and plan
We learn how your agency works and which features matter most.
2. Sign up
Our onboarding team contacts you within 24 hours to get things moving.
3. Migration and training
We import your contacts, listings and data from your old CRM, then train your team hands-on.
4. Go live
Your whole agency moves onto Zenu, with Australian phone support from day one.
Australian support on every plan
Phone support on 1300 136 063 (Monday to Friday, 9am to 5pm AEST), email support with an average response under 4 hours, weekly live webinars, an on-demand training academy and a 24/7 knowledge base. Onboarding is run by our Melbourne-based team.
Real estate CRM FAQs
What is the best real estate CRM in Australia?
The best CRM is the one built for Australian portals, trust accounting and compliance that your team will actually use. Zenu combines a real estate CRM, agency website, e-marketing and sales trust accounting in one subscription, with Australian support and free data migration.
Does Zenu upload listings to realestate.com.au and Domain?
Yes. Zenu uploads listings to 15+ Australian property portals, including realestate.com.au and Domain, and pulls enquiries from realestate.com.au, Domain, Homely and Allhomes back into the CRM automatically.
How much does a real estate CRM cost?
Zenu starts from $99 per user per month (AUD) on the Essentials plan, with data migration, training and phone support included. Agencies with 15+ users get volume pricing.
Is there a free trial?
Yes. After a personalised demo, we set up a demo account so you can explore Zenu before you commit.
Can I move my data from my current CRM?
Yes. Our onboarding team imports contacts, listings and history from all the industry-standard real estate CRMs. Migration is included and most agencies are live within 2 to 5 weeks.
Does Zenu include trust accounting?
Yes. Sales trust accounting is built in, designed for Australian trust account requirements, with no third-party add-on.
Does Zenu have a mobile app?
Yes. The Zenu app for iOS and Android gives agents full CRM access, inspection check-in and on-the-spot lead follow-up.
Is Zenu AML and AUSTRAC compliant?
Zenu integrates with First AML to run AML/CTF checks inside the platform, and on-market gating stops a listing going live until AML, authority, PPS and contract steps are complete.
Does Zenu have an API?
Yes. Zenu has an API for connecting your own systems and tools, alongside 50+ ready-made integrations with portals, forms, compliance, marketing and productivity tools.
One Platform. Total Clarity.